5.0 | 04-19-2017

Review by Crystal N. in Fort Collins, CO

Project: Install or Replace Window Glass

I asked 3 pros for estimates. Glass Gorilla called me back immediately and wanted to know if he could come the next day to give me an estimate on a double pane window. The next day was a Saturday...didn't expect anyone to work this fast. He was so professional and ordered the window on Monday. He installed it on Friday. Wow! I was really impressed by his work ethic. One of the other pros called 3 days later and the final one called me 3-4 days later to tell me he didn't work in my area. Would definitely use his services again.

5.0 | 04-22-2017

Review by Sandee M. in Fort Collins, CO

Project: Install or Replace Window Glass

Kiko, the owner, is very professional and addressed my concerns immediately.

Review by Tylet B. in Longmont, CO

Project: Install or Replace Window Glass

Due to business requirements, my schedule can change unexpectedly. Kiko was very accommodating of my time (we had to reschedule the install twice due to my erratic schedule) and was able to fit me in last minute to complete the install. I actually think Kiko skipped his lunch so he could come over when I was available though Kiko is too professional to mention that he skipped his lunch. Kiko was: - always on-time - appropriately communicative (immediately responded to my inquiries but didn't flood me with texts/calls which, is what I expect but is hard to find) - professional - knowledgeable and helpful - friendly demeanor MOST IMPORTANTLY - Kiko did an excellent and efficient job installing my new window pane. Kiko was very careful to not damage the window frame while removing the broken window pane and installing the new window pane. I had assumed that I would have to repaint the window frame once the install was complete but Kiko was so careful with his work that none of the paint was damaged and I didn't have to take time out of my day to paint. The new seals for the window pane appear to be very well done and the window looks perfect - as if it was never replaced. We've had rain and cold weather since the install and there were no leaks or condensation/clouding between the window panes (Kiko repaired a double-pane window). Kiko also cleaned up after the install and left my house as he found it. Regarding price, Kiko's invoice was exactly what he quoted me prior to install and there were no surprises or additional charges. I will definitely work with Kiko/Glass Gorilla on any future glass projects and will recommend his services to others in similar need. Having worked with contractors in the past, Kiko's excellent work and personal qualities mentioned warrant a five-star rating for this project.